Privacy Policy
Last updated: 2 June 2026
Advanced Peptides UK (“we”, “us”, “our”) operates an ecommerce website built on WooCommerce, through which customers may browse products, place orders, and receive related services (the “Services”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or interact with us.
By using our website, you confirm that you have read and understood this Privacy Policy.
1. Who We Are (Data Controller)
Advanced Peptides UK is the data controller for the personal data processed through this website under UK data protection law.
Contact details:
Email: order@advancedpeptidesuk.co.uk
We are responsible for ensuring that your personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are not required to appoint a Data Protection Officer, but you may contact us directly regarding any data protection concerns.
2. Nature of Our Products (Important Notice)
Our products are supplied strictly for research and laboratory use only.
They are not intended for human consumption, medical use, or veterinary use.
We do not provide medical advice, and no information on our website should be interpreted as such.
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details and transaction history
- Account login details (if you create an account)
- Customer service communications
Payment information
Payments are processed by secure third-party payment processors. We do not store full card details on our systems.
Automatically collected data
- IP address
- Device type, browser type, and operating system
- Website usage data (pages viewed, time spent, interactions)
- Cookies and similar tracking technologies
- Referring website and traffic source
4. How We Collect Your Data
We collect data in the following ways:
- Directly from you (orders, forms, account creation, support requests)
- Automatically via cookies and analytics tools
- From third-party service providers (payments, delivery, fraud prevention, hosting)
5. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract – to process orders, payments, and deliver goods
- Legal obligation – for tax, accounting, fraud prevention, and regulatory compliance
- Legitimate interests – to operate, secure, and improve our business, prevent fraud, and maintain service performance (balanced against your rights)
- Consent – for marketing communications and non-essential cookies
Where consent is used, you may withdraw it at any time.
6. How We Use Your Data
We use personal data for the following purposes:
Order processing
- Processing payments
- Fulfilling and shipping orders
- Sending order confirmations and updates
- Handling refunds, returns, and disputes
Customer support
- Responding to enquiries
- Providing assistance and resolving issues
Website operation and improvement
- Operating WooCommerce functionality
- Improving website performance and user experience
- Monitoring traffic and preventing fraud or abuse
Marketing (where permitted)
- Sending promotional emails (with consent or soft opt-in where lawful)
- Measuring marketing effectiveness
- Delivering relevant advertising (only where consent is provided where required)
You may opt out of marketing at any time.
7. Sharing Your Data
We do not sell your personal data.
We may share data with trusted third-party data processors, including:
- WooCommerce / WordPress (website infrastructure)
- Payment processors (e.g. Stripe, PayPal, or similar)
- Hosting and IT providers
- Email service providers (e.g. transactional emails, newsletters)
- Analytics providers (e.g. Google Analytics)
- Advertising platforms (e.g. Meta Pixel, Google Ads where used)
- Courier and fulfilment services
- Fraud prevention and security services
We only share the minimum data necessary for these services to function.
We may also disclose data where:
- Required by law or court order
- Necessary to prevent fraud or criminal activity
- In connection with a business sale, merger, or restructuring
8. International Data Transfers
Some of our service providers may be located outside the United Kingdom, including in the United States or other countries.
Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:
- The UK International Data Transfer Agreement (IDTA), or
- The UK Addendum to EU Standard Contractual Clauses, or
- UK adequacy regulations where applicable
These safeguards ensure your data is treated securely and in accordance with UK GDPR standards.
9. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- Order fulfilment and customer service
- Legal, tax, and accounting obligations (typically up to 6 years)
- Fraud prevention and dispute resolution
After this period, data is securely deleted or anonymised.
10. Data Security
We use appropriate technical and organisational security measures to protect personal data, including:
- Secure servers and encrypted connections (HTTPS/SSL)
- Access controls and authentication systems
- Restricted internal access to customer data
- Secure third-party processors
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our website.
Types of cookies we use
Strictly necessary cookies
Required for core site functionality (checkout, login, security). These cannot be disabled.
Analytics cookies
Help us understand how visitors use our website. Only used with consent.
Marketing cookies
Used to deliver advertising and measure campaign performance. Only used with consent.
Functional cookies
Improve user experience (e.g. remembering preferences), where consent is required.
Cookie consent
On your first visit, you may accept, reject, or customise cookies.
You can change your preferences at any time via our cookie settings tool or your browser settings.
12. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right of access to your data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to withdraw consent (where applicable)
To exercise your rights, contact:
order@advancedpeptidesuk.co.uk
We will respond within one month. This may be extended by up to two months for complex requests.
13. Marketing Communications (UK PECR)
We may send marketing emails where:
- You have opted in, or
- You have purchased from us previously and we are marketing similar products (soft opt-in rule under UK PECR)
You may opt out at any time via:
- Unsubscribe links in emails, or
- Contacting us directly
14. Children’s Data
Our website is strictly intended for individuals aged 18 and over.
We do not knowingly collect personal data from minors. If we become aware of such data, it will be deleted promptly.
15. Automated Decision-Making
We do not use automated decision-making that produces legal or similarly significant effects.
16. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
17. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Significant changes may be communicated directly where appropriate.
18. Complaints
If you have concerns about how we handle your data, please contact us first.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
19. Contact Us
Advanced Peptides UK
Email: order@advancedpeptidesuk.co.uk