Refund And Returns Policy

This website is in the final stages of testing. Purchases will not be fulfilled, a full refund will be issued if a purchase is made Dismiss

Last Updated: 2 June 2026

Thank you for shopping with us. Please read this Returns Policy carefully before placing an order.

1. Research Use Only

All products sold on this website are intended strictly for research purposes only. They are not intended for human consumption, veterinary use, or diagnostic purposes.

2. All Sales Are Final

Due to the nature of the products we supply, all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and processed.

3. Order Accuracy

It is the customer’s responsibility to ensure that all order details are correct at the time of purchase. We cannot accept liability for errors made during the ordering process, including incorrect product selection or delivery information.

4. Damaged or Incorrect Items

In the unlikely event that you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery.

We will review your request and, where appropriate, offer a resolution. Any replacement or remedy is provided at our sole discretion.

We may require supporting evidence, such as photographs of the item and packaging.

5. Customer Acknowledgement

By placing an order, you confirm that you have read, understood, and agree to this Returns Policy, including the “all sales final” condition and the intended research-use-only classification of all products.